Skip to main content

In the aftermath of Elements Festival 2021, a Pennsylvania EDM festival compared by many attendees to the disastrous Fyre Festival of 2017, organizers have issued an apology.

Reports from angry ticket-holders detailing 16-hour wait times and "abhorrent" restrooms covered in feces—among other distressing allegations—marred the festival shortly after its launch over Labor Day Weekend. After attributing the logistical issues to the impact of Hurricane Ida on the morning of Saturday, September 4th, organizers have now doubled down and stated that COVID-19 played a role.

"We recognize that some of you endured extraordinary wait times and discomfort getting into the festival on Friday. We apologize for these logistical issues and the disappointments they caused," the statement reads. "There was significant damage to our parking lots from Hurricane Ida, which led to major delays into the festival. More delays were caused by precautions developed as a result of the hurricane. We were forced to change the location of parking lots and check-in spaces due to remaining flooding issues on Friday."

Many attendees reported foul conditions in the portable toilets at the 2021 edition of Elements Festival.

Many attendees reported foul conditions in the portable toilets at the 2021 edition of Elements Festival.

"The aftermath of the hurricane and the long-lasting repercussions of COVID-19 exacerbated common festival issues, including some long food and water lines and restroom cleanliness," the statement continues. "We wanted all attendees onsite to have the best experience of all time, and we will work hard to improve."

Scroll to Continue

Recommended Articles

PEEKABOO

PEEKABOO Unites With Caspa For Brain-Melting Collaboration, “RELOAD”

The massive release comes just before PEEKABOO embarks on his Hide & Seek Tour.

pjimage (86)

Revisiting Daft Punk's "Silhouette" iPod Ad: May Its Memory Never Die

The Robots' song "Technologic" was featured in a 2005 iPod ad and kicked off a longstanding tradition of electronic music in Apple ads.

NGHTMRE and KLAXX

Listen to NGHTMRE and KLAXX's Reunion on Their Anthemic Track "The One"

"The One" is the second single from NGHTMRE's forthcoming album.

The team behind Elements have set up an email address for ticket-holders to air their grievances, the announcement reads. While they maintain they will "respond to every email" they receive, the statement does not mention refunds. 

According to the Elements homepage, tickets were to be refundable if it was cancelled due to COVID-19 government restrictions. However, the festival's FAQ site notes, "There are no refunds."

You can read the full statement below.

Related

Elements+Lakewood+2+The+Rust+Music+AJR+Photo

Attendees Slam Elements Festival for "Unsafe" Lack of Infrastructure, Wait Times of Up to 16 Hours

Social media has been abuzz with Fyre Festival comparisons and rumors of attendees contemplating a class action lawsuit.

Elements+Lakewood+2+The+Rust+Music+AJR+Photo

Elements Festival Shares Roadmap of Improvements After Controversial 2021 Event

The organizers of the Pennsylvania electronic music festival are looking to make amends after their ill-fated 2021 edition.

aLIVE coverage - ELEMENTS Festival

Elements Festival Attendees File Class Action Lawsuit Seeking $5 Million In Damages

Three plaintiffs allege the Pennsylvania-based electronic music festival created "an uncomfortable and dangerous situation" for attendees.

ultra-europe-lineup-1

Ultra Europe Organizers Pull the Plug on 2021 Festival, Announce 2022 Dates

A statement shared by organizers mentions that ticket-holders will soon receive an email with "refund conditions."

E6QOofrWUAAqGNh

UK Music Fest Dubbed "Britain's Fyre Festival" After Headliners Bail, Attendees Left Stranded

In the aftermath of the "disastrous" festival, its promoters have clapped back at a number of claims about its policies and organization.

EXIT Festival

Weeks After Sharing Lineup, EXIT Festival Announces Cancellation of 2020 Event

The announcement arrives only weeks after the festival's organizers announced its initial postponement to August.

Shambhala Music Festival

Shambhala Music Festival Officially Postponed Until 2021

Another beloved music festival bites the dust due to the impact of COVID-19.